Facilities

Climate control

For optimum performance, all equipment is maintained and continuously monitored in a climate-controlled environment. The average room temperature is controlled between 22°C ± 2°C and a humidity level of 50% ± 10%. Multiple air conditioning units provide redundant capacity.

Water detection

Water detection systems are installed in all areas that may be susceptible to leakage. The water detection alarms are relayed directly to the Interxion European Support Center.

Security

Interxion data center buildings are designed as "buildings within buildings," and are protected around the clock by security guards and monitored video surveillance cameras. No one enters or leaves without proof of identity, and all visitors are checked against customer-defined access lists. All building areas are secured by an alarm system, and an external security firm patrols the area, both inside and outside

Power

230V AC and 400V AC, UPS, -48V DC with battery backup providing continual power . All Interxion data centers are backed up by N+1 diesel driven generators with 24 hours fuel storage.

Cabling

Power cabling is laid under raised anti-static computer flooring. Data cabling is usually in trays overhead, and can also be laid beneath the flooring. Interxion provides a structured cabling service and supervises your engineer’s work to guarantee quality and flexibility for all customers.

Fire protection

Fire-retardant walls, early warning laser smoke detectors (underneath and above the flooring), direct lines to fire stations, and automatic gas-based fire suppression systems provide world-class protection against fire.

Office space

Interxion can provide shell or turnkey office space at your request. Optionally, office rooms are equipped with desks, chairs and storage cabinets according to your needs. Power and phone/fax lines, as well as conference rooms are also available.

Warehouse space

Most of our sites offer warehouse space for temporary storage of equipment.

The people behind Interxion

There's always a friendly face to greet you in our Interxion data center reception area. They will ask for proof of identity, such as a driving license with a photograph, and check it against the customer access list.

Interxion customers have physical access to the data centers and customer work areas 24 hours a day, 7 days a week, 365 days a year. In addition, they have constant virtual access to your equipment via a private data line. Interxion data centers are staffed by highly-qualified and experienced engineers who support on-site engineering, installation, operations and maintenance activities. By working with Interxion engineers you reduce your need for specialist staff, reducing recruitment, salary and management costs.

Your virtual office

If you are launching operations in a new country, our Interxion Data Center can act as the local communications center, eliminating the need for local infrastructure or office space.

Your team

Your engineers can work alongside Interxion personnel on the installation and maintenance of your equipment. Interxion has many customers from ISPs to ASPs, from carriers to content providers, who are all part of the Interxion network, sharing interests, knowledge and experience. The network is thriving. Join Interxion and take advantage of new business opportunities with other members of the network, where each member increases the value of the community.

Your virtual office

If you are launching operations in a new country, our Interxion data center can act as the local communications center, eliminating the need for local infrastructure or office space.

European Customer Service Centre (ECSC)

Our European Customer Service Centre is your first point of contact for any type of support. 24 hours a day, 7 days a week, 365 days a year, the Interxion team is always available to help.